Privacy Policy
Effective Date: October 28, 2025
Company: X-it Outdoors
Address: 12276 San Jose Blvd, Jacksonville, FL 32223, USA
Email: info@xitoutdoors.com
Website: https://www.xitoutdoors.com
1. Introduction
X-it Outdoors ("X-it Outdoors," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and safeguard information obtained through our Website, xitoutdoors.com. Because X-it Outdoors is committed to your privacy, we have agreed to disclose our information practices.
2. Information We Collect
We collect personal information voluntarily provided through our online forms, including names, phone numbers, email addresses, business names, websites, and golf cart preferences.
X-it Outdoors is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. We only collect information that is necessary for the purpose it was provided for.
3. How We Collect Information
Information is collected through newsletter signups, dealer registration forms, and golf cart order submissions. We may also collect information through cookies, analytics, and tracking technologies.
Vehicle Quote Requests
In order to obtain a vehicle price quote, a user must first complete a Quote Request Form. A user is required to give their contact information (such as name, address, telephone number and email address). This information is used to contact the user and provide the quote or other information that they have requested. It is optional for the user to provide financial information, but can be done so that X-it Outdoors can review and pre-qualify the user for financing if they are interested. All customer information obtained via the quote request form is encrypted for security purposes and stored on a secured server.
Orders
Information is requested from the user on the e-Catalog order form. Here a user must provide contact information such as name, shipping address and some form of communication such as an office phone, email or mobile phone and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If X-it Outdoors has trouble processing an order, this contact information is used to get in touch with the user. All customer information obtained via the order form is encrypted for security purposes and stored on a secured server. The user can request of X-it Outdoors to have their information modified or removed at any time.
4. How We Use Information
We use your information to communicate with you, process inquiries, manage dealer relationships, and provide updates related to our products and services. Information is used exclusively by X-it Outdoors and is not sold or shared with unaffiliated third parties.
We may also use this information to personalize the user experience on our website and to improve our products and services.
5. SMS, Email, and Telephone Communications (A2P/TCPA Compliance)
By submitting your contact information, you consent to receive SMS, phone calls, and emails from X-it Outdoors. These communications may include marketing messages, promotional offers, dealer updates, and order notifications. Message and data rates may apply.
A representative will contact you via phone call, email or SMS message, depending on which consent you have granted when filling out the form.
When subscribed to marketing messages, users can expect to receive 2-3 messages a week regarding updates to our inventory and/or promotion of our products or services.
You may opt out of communications at any time through the following methods:
- Reply "STOP" to any SMS message received
- Click "unsubscribe" in any email communication
- Contact us directly at info@xitoutdoors.com
- Let a sales representative know which level of consent you would like modified
Transactional communications related to your orders or dealer account may continue even after opting out of promotional messages.
7. Data Retention and Security
We retain personal data only as long as necessary for business or legal purposes. Reasonable administrative, technical, and physical safeguards are implemented to protect your information from unauthorized access or disclosure.
When our quote request or order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry – SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers becomes locked, as opposed to unlocked, or open, when you are just "surfing".
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information has restricted access at X-it Outdoors. Only employees who need the information to perform a specific job (for example, order clerk, sales representative, or a customer service representative) are granted access to personally identifiable information. Access to the information is made via a password-protected site. Furthermore, employees are kept up-to-date on our security and privacy practices.
8. Information Sharing and Disclosure
We do not sell, rent, or trade user information. Limited data may be shared with trusted service providers assisting in website operations, bound by confidentiality agreements.
We may share demographic information with our partners and advertisers. This is generally not linked to any personal information that can identify any individual person. We do not share email or SMS data with our partners for the purpose of those partners advertising to our users.
X-it Outdoors uses outside companies (such as UPS, USPS, FedEx, etc.) to ship orders, and a credit card processing company to bill users for goods and services. These companies do not to our knowledge, retain, share, store or use personally identifiable information for any secondary purposes.
We may partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
9. Links to External Sites
This web site contains links to other sites. Please be aware that X-it Outdoors is not responsible for the privacy practices of such other sites. We encourage our users to read the privacy policy statements of every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.
10. Surveys and Contests
From time to time, our site requests information from users via surveys or may offer contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address) and demographic information (such as zip code and age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
11. Rights of U.S. and Canadian Users
Users in the United States and Canada have the right to access, update, or request deletion of their personal information by contacting info@xitoutdoors.com.
If a user's personally identifiable information changes (such as address, email, SMS or office phone), or if a user no longer desires to receive information from X-it Outdoors, we will endeavor to correct, update or remove that user's personal data from our database.
12. Privacy Notice for California Residents (CCPA)
This Privacy Notice for California Residents supplements the information contained in this Privacy Policy and applies solely to all visitors, users, and others who reside in the State of California ("consumers" or "you"). We adopt this Notice to comply with the California Consumer Privacy Act of 2018 (CCPA). Any terms defined in the CCPA have the same meaning when used in this Notice.
Information We Collect
Our Website collects information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("personal information"). In particular, our Website has collected the following categories of personal information from its consumers within the last twelve (12) months:
| Category | Collected |
|---|---|
| A. Identifiers | Yes |
| B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) | Yes |
| C. Protected classification characteristics under California or federal law | No |
| D. Commercial information | Yes |
| E. Biometric information | No |
| F. Internet or other similar network activity | Yes |
| G. Geolocation data | Yes |
| H. Sensory data | No |
| I. Professional or employment-related information | Yes |
| J. Non-public education information | Yes |
| K. Inferences drawn from other personal information | Yes |
Sources of Personal Information
X-it Outdoors obtains the categories of personal information listed above from the following sources:
- Directly from you (e.g., from forms you complete or products and services you purchase)
- Indirectly from you (e.g., from observing your actions on our Website)
- From third-party business partners such as social media sites, ad networks, and analytics providers
Use of Personal Information
We may use or disclose the personal information we collect for one or more of the following business purposes:
- To fulfill or meet the reason you provided the information
- To provide, support, personalize, and develop our Website, products, and services
- To create, maintain, customize, and secure your account with us
- To process your requests, purchases, transactions, and payments and prevent transactional fraud
- To provide you with support and to respond to your inquiries
- To personalize your Website experience and deliver relevant content and offers
- To help maintain the safety, security, and integrity of our Website and business
- For testing, research, analysis, and product development
- To respond to law enforcement requests and as required by applicable law
Sharing Personal Information
X-it Outdoors may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.
In the preceding twelve (12) months, X-it Outdoors has disclosed the following categories of personal information for a business purpose: Category A (Identifiers), Category B (California Customer Records), Category D (Commercial information), Category F (Internet activity), Category G (Geolocation data), and Category K (Inferences).
In the preceding twelve (12) months, X-it Outdoors has not sold personal information.
Your Rights Under CCPA
The CCPA provides California residents with specific rights regarding their personal information:
- Right to Know: You have the right to request that we disclose certain information about our collection and use of your personal information over the past 12 months.
- Right to Delete: You have the right to request that we delete any of your personal information that we collected from you, subject to certain exceptions.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
Exercising Your Rights
To exercise your access, data portability, and deletion rights, please submit a verifiable consumer request by contacting us. Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information.
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.
California's "Shine the Light" Law
California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at info@xitoutdoors.com.
13. Children's Privacy
The Website is not directed to individuals under 18 years of age. We do not knowingly collect information from minors.
14. Changes to This Policy
We may update this Privacy Policy periodically. All updates will be posted on this page with a new effective date. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.